One platform to manage selling plans, billing, contracts, customers, and fulfilment — without workarounds, duplicate records, or separate tools to maintain.
enComm is built directly on Shopify's subscription infrastructure. Every change you make reflects in Shopify in real time.
Subscription management is the operational foundation of every successful subscription business. From creating selling plans, free trials, and managing recurring billing to subscribers' self-service portals and full merchant control, a subscription management platform keeps every part of the subscriber lifecycle connected in one place — all built directly on Shopify's subscription infrastructure, with no parallel data systems or integration overhead.
Works seamlessly with AI Payment Recovery, Cancellation Recovery, Churn Prevention, and Winback to manage every stage of the subscriber lifecycle.
Fixed billing intervals with no flexibility. Customer portals that live outside Shopify. Gateway lock-in that limits how you accept recurring payments. And merchant dashboards that make editing a single contract feel like a support ticket.
Running a subscription business shouldn't require three separate tools, a developer on standby, and a manual process for every contract change.
Create selling plans with any billing interval, discount structure, trial period, or prepaid configuration. Assign them to any product or variant — and enComm handles the Shopify selling plan group automatically. No manual Shopify admin steps needed.
Pause, resume, skip, cancel, swap products, update addresses, edit line items, apply discounts, or issue refunds — all from the contract detail view. Changes sync to Shopify immediately. For phone or in-person orders, contracts can be created manually too.
Subscribers manage their own subscriptions through Shopify's native customer account pages — no separate login, no third-party portal. Every change they make syncs to Shopify in real time and is visible in your dashboard immediately.
Accept recurring payments on any schedule, through any supported gateway.
Full control over every subscription contract — without needing a developer or a support ticket.
Your subscribers manage their own subscriptions — inside your Shopify storefront, without contacting support.
Selling plans, contracts, billing, customer portal, and team access — all in enComm. All synced to Shopify in real time.
Not because enComm automates everything blindly — but because every operational task that doesn't require a human decision is handled automatically.
When a payment fails, the recovery system picks up automatically — without any merchant action required.
Learn More →Whether you're managing hundreds or hundreds of thousands of subscribers, enComm keeps subscription operations organised through a single Shopify-native platform. Merchants gain complete visibility across contracts, billing, customer actions, churn risk, and recovery, without relying on multiple disconnected tools.
Know exactly what's happening across your subscription base — active subscribers, upcoming orders, plan performance, failed payments, and revenue trends.
Live subscription data. Updated in real time.
| Standard Subscription App | enComm Subscription Management |
|---|---|
| ✕ Fixed billing intervals only | ✓ Any interval — weekly, monthly, quarterly, annually, or custom |
| ✕ Single payment gateway | ✓ Shopify Payments, Authorize.net, Stripe, and Braintree |
| ✕ No prepaid or trial billing | ✓ Prepaid, trial, deferred, and cycle-discount billing included |
| ✕ Separate customer portal (third-party login) | ✓ Native Shopify customer account portal — no separate login |
| ✕ Limited contract edit options | ✓ Full contract control — pause, skip, swap, refund, edit line items |
| ✕ No retention flow on cancellation | ✓ Cancellation triggers reason-matched save flow automatically |
| ✕ Manual follow-up on failed payments | ✓ AI payment recovery runs automatically in the background |
| ✕ Per-transaction fees | ✓ Zero transaction fees on every plan |
Built natively on Shopify. Flexible enough for any billing model. Connected to recovery and retention from day one.
Everything you need to know about Subscription Management & enComm.