FAQ

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Getting Started

The Encomm Nudge app is now available in the Shopify app store. Search for Encomm Nudge, then click ‘Get App,’ and the app will be installed on your shop right away.
Once installed, you can create campaigns for sales notifications and product interest signals. Nudge displays recent sales activity in a popup that appears on any page of your choice on your e-commerce site. You will have fine grain control over when, where, and how the popup should appear. The product interest campaign is shown on the product page. You have a choice of displaying one of the following three interest signals on the component: views, add to carts, and transactions. You have complete control over the position of components on the product page, which products they appear on, and many other targeting levers.
Sales Notification Campaign
  1. To create a sales notification campaign, go to the dashboard and click the sales notification on the left menu section.
  2. Select the ‘Create New’ option and start setting up the campaign.
  3. Name your campaign, set the date, choose a template, edit the default settings to your preference, and then click ‘Publish’. Your campaign is live.

    Check out this video to learn how to create a sales notification campaign:
Product Interest Campaign
  1. Once you install the Encomm Nudge app, go to your Shopify store and select the Customize option under themes settings. Go to the products page section and search for ‘Encomm Nudge’ block.

    Here’s how to set up the Encomm Nudge block to the product information section:
  1. Add the Encomm Nudge block to the product information section once selected. You can drag and drop this block into any place you choose. This will correspond to the campaign’s position on the product page.

    Here’s how you can change the position of the product interest signal on the product page:
  1. Go to the Encomm Nudge dashboard, and click on the Product Interest link on the side navigation.
  2. Select the ‘Create New’ option and start entering the campaign details.
  3. Name your campaign, set the date, choose a template, edit the default settings to your preference, and click Publish. Your campaign is live.

    Check out this video to learn how to launch a product interest campaign:
You are free to run as many campaigns as you wish. There are no limitations on the number of campaigns.
Merchants must have a Shopify store in order to use Encomm Nudge.
Yes, you may run the sales notification campaigns on any page of the website.
Please feel free to contact us at support@encomm.com at any time, and we will respond as soon as possible.
You can try our 30-day FREE trial plan to learn about the features and use the app before upgrading to a premium plan.
To integrate Encomm Nudge into your Shopify store, you do not need to write or edit any code.
We will only ask for the information required to run the campaigns while installing the app. This includes information on products and collections, order records, and script tags in your online store.
You can upgrade by going to the ‘My Plans’ section and selecting ‘Upgrade’. You will be able to view all of the plans and choose the one that best suits your business.