enComm
Prevent churn early.
Recover revenue when payments fail.
RecoverOps protects your subscription revenue across the entire lifecycle.
Works with your existing subscription platform. No migration required.
A Complete Revenue Recovery System — Not Just Dunning
Pre-Churn Risk
Retention Action
Payment Failure
Recovery
Revenue Saved
RecoverOps protects revenue across two critical stages:
Four Pillars of Revenue Protection
Every stage of revenue loss is covered — from early churn signals to voice- based payment recovery.
Stop cancellations before they happen
- Churn risk segmentation to identify at-risk users
- AI-driven retention offers (pause, skip, swap, discounts)
- Tenure-based personalization based on customer value
- Cancellation reason capture to improve retention strategies
Recover Revenue from Failed Payments
- Failure classification (soft vs hard declines)
- Smart retry logic tailored to failure type
- AI-powered recovery workflows and retry strategies
- Multi-channel orchestration across email and SMS
Go Beyond Email & SMS Recovery With AI-Powered Voice Calls
- AI-powered customer calls for payment recovery
- Dynamic scripts based on failure reason
- High-value customer prioritization
- Real-time resolution and escalation
Make Smarter Recovery Decisions with Data
- Revenue forecasting and recovery projections
- Churn tracking and trend analysis
- Customer segmentation insights
- Performance analytics across recovery workflows
One Platform. Multiple Recovery Channels.
RecoverOps intelligently sequences communication across channels:
- Email for structured recovery flows
- SMS for urgency and quick action
- Voice for high-impact recovery
Built to Work With Your Existing Stack
RecoverOps integrates with your existing subscription platform and begins recovering revenue from day one.
- Integrates with leading subscription platforms
- No disruption to your current workflows
- Start recovering revenue immediately
Start recovering revenue without changing your subscription platform.
What RecoverOps Delivers
Measurable outcomes across every dimension of subscription revenue health.
recovery
Higher recovery rates
churn
Reduced involuntary churn
lTV
Increased customer lifetime value
Efficiency
Improved recovery efficiency
Why RecoverOps Is Different
Most tools solve one part of the problem. RecoverOps solves the whole thing.
Covers pre-churn and recovery
Not just dunning — RecoverOps acts before revenue is lost and after, closing every gap in the lifecycle.
AI-powered automation + multi-channel
Combines intelligent automation with email, SMS, and voice to maximize recovery at every touchpoint.
Fully automated voice-based recovery
Goes beyond email and SMS with AI-powered voice calls — a channel most recovery tools don't offer.
Data-driven continuous improvement
Every recovery attempt generates insights that make the next one smarter and more effective.
Start Recovering Revenue Today
Frequently Asked Questions
1. What is revenue protection in subscription businesses?
Revenue protection means preventing churn and recovering failed payments across the customer lifecycle. RecoverOps combines both to ensure your subscription revenue is continuously protected.
2. How do I reduce churn in my subscription business?
Start by identifying customers who might cancel, then offer options like pause, skip, or discounts. RecoverOps does this automatically using AI.
3. Can I use RecoverOps with my current Shopify subscription app?
Yes, you can. RecoverOps works with most Shopify subscription platforms, so you don’t need to switch.
4. What’s the difference between soft and hard declines?
Soft declines are temporary issues, like low balance, while hard declines are permanent, like expired cards. RecoverOps handles both to ensure revenue is protected and recovered efficiently.
5. What is failed payment recovery?
It’s the process of retrying failed subscription payments and reminding customers to complete them. RecoverOps automates this using smart retries, email, SMS, and Voice.
6. How does AI help recover failed payments?
AI figures out the best time, channel, and message to reach customers, so more payments get recovered.
7. What is revenue recovery in subscriptions?
It means getting back money lost from failed payments or cancellations. RecoverOps helps recover that revenue automatically.
8. Does RecoverOps help with involuntary churn?
Yes. It focuses on failed payments, which are a major cause of involuntary churn, and helps recover those customers.
Want More Control Over Your Subscription Stack?
Together, enComm Subscriptions & Recover Ops unlock stronger retention and deeper revenue protection.